BIO
Hello, I'm Victoria
I’ve always loved interiors so after almost 20 years designing for the publishing world,
I retrained at London Metropolitan University to gain an AMUSF Diploma in Upholstery and Soft Furnishing
awarded by
The Association of Master Upholsterers & Soft Furnisher's
My workshop is based in the beautiful Sussex countryside where I carry out traditional and modern upholstery, chair caning and soft furnishings
for residential and commercial jobs,
serving Brighton & Hove and the surrounding
Sussex area, as well as South London,
Surrey and Kent.
From wingback recovers to full sofa rebuilds.
Offering a bespoke service
including estimates, home visits, fabric consultation,
fabric sampling service and optional collection and delivery.
I also supply handmade made-to-measure Roman blinds
and replacement fillings for your
cushions, armchairs and sofas should your furniture
need a little plumping.
Get in touch,
I'd love to discuss your next project with you.
hello@victoriaturnerupholstery.com
07734 11 22 12
Awards
Highly Commended for Modern & Traditional Upholstery Advanced Skills
By the Worshipful Company of Upholders
GALLERY & TESTIMONIALS
Get in touch
to discuss your project
Workshop address:
Unit E1a Blacklands Farm
Wheatsheaf Road
Henfield
East Sussex
hello@victoriaturnerupholstery.com
07734 112212
TERMS & CONDITIONS
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Any additional instructions must be confirmed in writing and a price agreed for the additional work and materials before the work can proceed. Additional work, which may not be apparent when the estimate was provided will be advised to the client. This includes frame repairs, which are often hidden by the upholstery.
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I (Victoria Turner) endeavour to deliver items forming part of this contract at the specified time, my obligation however, is to deliver on time providing that the materials to complete the work are available at the time the work is to be undertaken. I will keep the client informed at all times of supply problems, or other factors, which can affect delivery times.
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All old covers will be removed prior to upholstery, these covers will be discarded unless the client advises that they are to be returned.
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All new fillings applied to furniture manufactured after 1950 will be in compliance with the Furniture and Furnishings (Fire Safety) Regulations 1988. All new covering fabric supplied by us will comply with the regulations with the exception of covers which contain 80% natural fibres, when it is acceptable to use an inter-liner which complies with the regulations. Furniture manufactured prior to 1950 does not come within the scope of the 1988 Regulations with regard to filling or cover.
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I reserve the right to apply a 15% surcharge for handling fabrics not supplied by myself.
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With regard to the clients’ own material: When a client supplies their own materials, it is their responsibility to ensure that the fabric is suitable for the purpose for which they intend to use it and that it complies with the relevant regulations in force with regard to Fire and Safety (as described in clause 4).
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I will do my best to advise customers of the suitability of fabrics, whether supplied by me or not, however, I can only take responsibility for materials which are supplied by myself ONLY; covering fabric supplied by the client is at their own risk. Shortage of covering fabric supplied by the client is the clients responsibility and not mine.
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Printed and woven fabrics: Where printed and woven fabrics will not pattern match accurately I will inform you for further instructions.
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Fabrics sent direct to me must have the clients name clearly marked on the delivery note so I can check, on your behalf, that I have received the correct fabric.
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Please request fabric companies to roll all fabric on tubes, with no more than one fabric per tube. One continuous length of fabric should be used unless an extra amount is taken into account for pattern matching. I will do my best to remove creases but this cannot be guaranteed.
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I cannot be held responsible for fabric flaws. If I cannot cut around them you will be notified.
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Any problems with an order, whether your (the clients) fault or mine (Victoria Turner) must be brought to my attention within seven days of receipt of the order. Thereafter charges will be made for any corrections. I will not be held responsible for charges if you have another company make corrections you will still be responsible for the original bill. Charges will be made to corrections that are not my fault.
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I reserve the right to apply a minimum of £50.00 charge to repair accidental damage not caused by myself.
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Unless previously agreed, furniture not collected 2 days after completion will incur a fee of £50.00 per week to cover storage costs.
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Insurance Claims: I undertake all work on behalf of the client named overleaf. However, it is they who are responsible for the payment of the account. In the case of insurance companies and insurance work, I will undertake the work on the clear understanding that the account will be paid by the client named overleaf, when the account becomes due as described in clause 19.
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Where the work undertaken is in relation to an insurance claim. A 100% payment of materials and 50% payment of labour on acceptance of the estimate will be payable by the client, unless an agreement exists between us and the insurers to pay the account directly.
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Rush orders will incur a surcharge of 20%.
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Carriage charges are extra.
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Payment terms: Full payment for fabric is required upfront for us to accept an order. The balance is due on completion. Interest on overdue accounts will be charged at 1% per month or part thereof. Prices quoted stand for three months.
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Agreement to us carrying out work will form an acceptance of the terms and conditions above.